REFUND POLICY

Non-Refundable Fees

Refunds are not available for administrative fees, namely the Application Fee of $350 and Homestay Placement Fee of $400 that are paid to the School District for receiving and processing a student’s application or enrollment to the School District (“Non-Refundable Fees”). If the School District has collected any amounts from students that have been paid or are payable to third parties (e.g. medical insurance, assessments, fees, taxes), then any available refunds will depend on the policies of the third party and whether payment of the monies is forgiven or refundable by the third party.

When Refunds are Not Available

The School District reserves the right to refuse any request for a refund, regardless of the reason for the request, if it is received after the commencement of the Program. Refunds shall not be issued with respect to Students who:

1. are suspended or expelled from the Program or required to withdraw due to their own inappropriate behaviour, such as where the Student fails to comply with the School District’s Code of Conduct or any applicable laws or the rules, policies, or procedures of the School District or its Homestay program; or
2. are removed from the Program because the information provided in their application for enrollment is determined by the School District to be false or misleading, including undisclosed illness, medical or mental health conditions or undisclosed educational needs.

When Refunds will be Considered

Full refund

The School District will receive and consider requests for the refund of Fees, other than Non-Refundable Fees, where:

1. the Student is refused a Study Permit by Immigration, Refugees and Citizenship Canada (IRCC), provided that (i) the application for any permit or visa was submitted to IRCC within 15 days of the receipt of the Letter of Acceptance from the School District; (ii) the Student has not previously applied for and been refused a Study Permit by IRCC; and (iii) the refund request is submitted in writing with the IRCC refusal letter within 15 days of the date of issue on the refusal letter;
2. the Student is unable to travel to Canada due to travel bans or restrictions imposed by a provincial or federal government of Canada or the government of the Student’s country of residence unless the travel ban is withdrawn within 30 days; or
3. the School District is satisfied that the Student is medically unfit or unable to travel to and attend in Canada to participate in the Program, provided that (i) the Student supplies, upon request, appropriate medical documentation supporting the reasons for the request; (ii) the Student or his/her Parent/Guardian was unaware of the medical unfitness at the time of accepting enrolment, and (iii) the request for a refund is received prior to the commencement of the Program.
4. a withdrawal is submitted more than 120 days before the commencement of the Program. The commencement of the Program is considered the first day of classes as listed in the official school calendar.

Reduced refund amount

If the School District determines that a refund is appropriate, the School District reserves the right to reduce the amount of Program Fees refunded to offset its costs including the loss of any staff time or resources arising from a Student withdrawal.

For Students who have not begun the Program, a reduction in the amount of Fees refunded will be as follows:

1. 45% of the Tuition Fee plus all other unused program fees will be refunded in the event the withdrawal is submitted between 120 days and the start of their Program.

Refunds will only be paid to the original sender by the original payment method per Canada’s anti-money laundering and anti-terrorist financing regula tions.