Student Support ~ We’re Here for You
Living and studying in a new country is an incredible adventure, but it’s also normal to face new challenges along the way. At Comox Valley International Student Program (CVISP), we want every student to feel safe, supported, and included—both in school and at home.
Whether you’re experiencing homesickness, having trouble adjusting, facing challenges in your homestay, or just need someone to talk to, you are not alone. Our team is here to help.
How We Support Students
We know that asking for help can sometimes feel hard. That’s why our approach is warm, understanding, and non-judgmental. Every student’s experience is different, so we offer a variety of ways to connect and get support:
- Call our office: 250-703-2904
- Connect with one of our homestay coordinators: Younhee.Edmonds@sd71.bc.ca or Krista.Oliphant@sd71.bc.ca
- Connect with your school ISP Teacher: They can help with academic, personal, or social concerns.
- Connect with our International Student Experience Coordinator: Adrienne.Daniel@sd71.bc.ca
- Speak with your host family: Often, sharing your feelings is the first step to finding solutions.
- Use the Student Support Request Form: If you’d rather write down your concerns or aren’t sure where to start, this form is a simple, confidential way to reach our support team.
No concern is too small. Many students just need advice, someone to listen, or support solving a problem. If something is more serious, we’ll make sure you get the help you need as quickly as possible.
Our Approach
We believe that every student deserves to feel safe, respected, and included. Our support process is:
- Student-centered: Your experience and wellbeing come first.
- Approachable: There’s no wrong way to reach out, and no problem is too small.
- Non-judgmental: We’re here to listen and help, not to judge or blame.
- Collaborative: We’ll work with you to find solutions that make sense for your situation.
What Happens When You Use the Student Support Request Form?
- You fill out the online form (on this page or through the iCent app).
You’ll be asked a few questions about what’s on your mind and what kind of support you’re looking for. - Our team reviews your request.
We’ll read your responses carefully and match you with the right staff member to help—usually within two business days. - A staff member will reach out to you.
We’ll contact you in the way you prefer (email, phone, in person) to talk about your situation and explore solutions together. - Ongoing support.
We’ll follow up to make sure you feel heard and supported, and connect you with additional resources if needed.
Your privacy is important to us. Only the support team sees your request, and your information is never shared outside of our program unless necessary for your safety or wellbeing.
Questions?
If you have any questions about the support process or need immediate help, please contact your coordinator or call our emergency line at 250-703-6938.
Ready to reach out?
[Start the Student Support Request Form]